Comprehensive help with our system and more - here you will find an overview of our support offer. If you have any questions or suggestions, you can contact us at any time. We look forward to hearing from you.


We have put together answers to frequently asked questions for you in our FAQ’s.

If you registered before 01.03.2024, click here to go to the FAQs.


If you registered after 01.03.2024, click here to go to the FAQs.


Book an appointment/consultation.

If you have any questions about onlinetermine in the business tariff,
you can book a chargeable 15-minute call-back appointment with a member of our support team.

Alternatively, you can book an appointment with us for a fee-based setup.
In this conversation we can discuss your requirements, go through the settings, and help you get your branch ready for the online scheduling of appointments.

Integration on your website

The booking module is integrated into your website in the form of an iFrame.

You do not have your own website? We have a solution for this too. Look at our micropage here. Even if you do not have a website yourself, customers can use this to book appointments with you online.